Q-Touch

Queue Management System

In today's busy world, the word's Queue?has a very important role in day to day life. Each and every one of us might have been in a Queue, either at a Super Market or at an ATM counter etc. The basic understanding of the word Queue is to be in a line and wait for the turn to get served. The thought of replacing physical lines, led us to the development of Q-Touch will replace the traditional queue line with a service-minded system where integrity and the individual needs come first. The purpose is to not only fill the customers waiting time with something more meaningful than standing in line, but also create a relaxed working atmosphere. The entire system consists of the central Unit, ticket dispenser, customer display, Agent panel and the management display unit.Q-Touch can reduce the perception of waiting times, which in turn, increases customer loyalty, improves productivity and ultimately profitability.Q-Touch is a fully automated Queue Management System, which can be used in various organizations like Banks, Government Offices etc. The system comprises of different applications and hardware. This is ideal for organizations which has different branches at different locations. The application can be used to configure each branch separately and also transfer data from Head Quarters to Branch and vice versa.